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User Personas

This is a template. Replace every bracketed placeholder. This file itself establishes no policy.

All personas below are HYPOTHESES until validated by real research. A persona becomes "validated" only when specific claims about it are backed by evidence logged in market-research.md (interviews, surveys, direct observation) — not by internal reasoning alone. Mark each persona's validation status explicitly and keep it current.

Persona Template

Persona: [Name/Handle, e.g. "Planning Priya"]

  • Validation status: HYPOTHESIS — unvalidated | PARTIALLY VALIDATED | VALIDATED
  • Evidence supporting this persona: [link to specific rows in market-research.md, or "none yet"]

Profile

  • Role / life stage: [description]
  • Relevant context: [financial situation, business size, household context — only what's relevant to the product's problem space]
  • Technical comfort with Excel/spreadsheets: [Low / Medium / High]

Goals

  • [What this persona is trying to accomplish]
  • [Second goal]

Frustrations with current approach

  • [Specific frustration — must trace back to a sourced problem, not assumption]

How this persona would use the product

  • [Expected usage pattern — frequency, context, device]

What would make this persona churn / not buy

  • [Specific disqualifying factor]

Persona: [Second persona name, if applicable]

  • Validation status: HYPOTHESIS — unvalidated

[Repeat structure above. Delete this second persona block if only one persona applies — do not leave an empty stub.]

Anti-Persona

  • Who this product is explicitly NOT for: [Describe the customer type the product should not try to serve, and why. This keeps scope honest.]

This is a template. Replace bracketed placeholders. All personas are hypotheses until evidence says otherwise. This file itself establishes no policy.


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